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Who can help me?

Find the right service in the right place at the right time to meet your medical need:

Making the right choice for after hours medical care frees up emergency services for real emergencies and allows Tasmanians to get the best health service for the limited funds that are available.

Find out more in our FAQs.

GP

Your regular GP should always be your first point of call if you need urgent medical care, but it’s not a medical emergency. Some GPs offer after hours care –find out the after hours arrangements that your GP has in place and keep the details handy (you can add them into the Tas After Hours app). Search the National Health Services Directory on this page to check your GP's after hours arrangements or find an open GP near you.

Medical helpline

If you don’t have a regular GP or they’re not available, you can still get medical advice 24/7 by calling the free, government-funded, national medical helpline, healthdirect, on 1800 022 222.  You will be able to discuss your symptoms with a registered nurse who will provide advice.  If needed during the after hours period, you will be offered a call-back from a Tasmanian GP and may see an on-call doctor.

Ambulance 000

For medical emergencies, call an ambulance on 000 (triple zero). Some examples include:

  • chest pain or chest tightness
  • sudden onset of abdominal pain, labour pain
  • major accidents
  • sudden onset of weakness, numbness, paralysis of limbs or face
  • unconsciousness
  • severe blood loss
  • sudden unexplained collapse

Emergency departments

Emergency medical care is available through 19 hospitals, community and health centres across Tasmania. Search the National Health Services Directory on this page to find emergency care near you that is open now.

Emergency medical care is available 24/7 at the major hospitals:

  • Royal Hobart Hospital – 6166 6100
  • Launceston General Hospital – 6777 6405
  • North West Regional Hospital (Burnie) – 6493 6000
  • Mersey Community Hospital (Latrobe) – 6478 5500

Pharmacies

Some pharmacies have extended opening hours if you need medicine late at night or help to manage a minor illness. Search the National Health Services Directory on this page to find a pharmacy near you that is open now.

Other helplines and assistance

There are a wide range of helplines that provide services after hours.

Healthdirect Australia
If you don’t have a regular GP or they’re not available, you can still get medical advice by calling the free national medical helpline. You will be able to discuss your symptoms with a registered nurse who will provide advice.  If needed during the after hours period, you will be offered a call-back from a Tasmanian GP and may see an on-call doctor.
When: 24/7
Phone: 1800 022 222

Lifeline
Support for anyone in Australia experiencing a personal crisis or thinking about suicide.
When: 24/7        
Phone: 131 114

Poison Information Hotline
Provides the latest poisons information to the public.
When: 24/7
Phone: 131126

RAW Tas (Rural, Alive and Well)
Focus on mental health and suicide prevention for Tasmanian individuals, families and communities - listening, providing information, support, service linking and strategies to help.
When: 24/7
Phone: 1300 4357 6283  phone or outreach worker will come to you.

Men's Helpline
Telephone and online support and information service for Australian men.
When: 24/7
Phone: 1300 789 978

Pregnancy, Birth & Baby
Supporting parents on the journey from pregnancy to preschool. Get the guidance and reassurance you need about developmental and behavioural concerns from their maternal child health nurses or talk to their counsellors for emotional support.
When: 7am to midnight (AEST)
Phone: 1800 882 436

1800RESPECT
National sexual assault, domestic family violence counselling service. Translation services are available - ask for an interpreter if you need one.
When: 24/7 telephone or online
Phone: 1800 737 732

Beyondblue
Information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they are
When: 24/7
Phone: 1300 224 636

QLife
Counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI).
When: 3pm to midnight.
Phone: 1800 184 527  

Sands
Support for anyone affected by the death of a baby to talk about their feelings.
When: 24/7
Phone: 1300 072 637

SIDS and kids bereavement and support
Support for families who have experienced the sudden and unexpected death of a baby or child, during birth, pregnancy or infancy, regardless of the cause.
When: 24/7
Phone: 1300 308 307

Kids Helpline
Phone and online counselling service for young people aged 5 to 25.
When: 24/7
Phone: 1800 55 1800

Suicide Call Back Service
Phone, video and online counselling for anyone affected by suicide.
When: 24/7      
Phone: 1300 659 467

Headspace
Early intervention mental health services for 12–25 year olds.
When: 9am - 1am daily
Phone: 1800 650 890

Breastfeeding Helpline
Support with questions or help with breastfeeding.
When: 24/7
Phone: 1800 686 268

Other support services

Healthdirect Australia
Symptom checker, medicines and health information.
Phone: 1800 022 222

MindSpot
Free service for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood. Provides online screening assessments and treatment courses, or can help find local services.
Phone: 1800 614 434

Butterfly Foundation
Support for those experiencing an eating disorder and want to talk to someone.
When:8am to 9pm M-F (no public hols)
Phone: 1800 334 673 

While the Australian Government Department of Health has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.